LAKE FOREST, Calif., March 27, 2014 – Nortridge Software Company, a leading software provider for lenders and loan servicing companies nationwide, announced that CIG Financial has finished its conversion to the Nortridge Loan System (NLS) software application. CIG Financial is an indirect automotive lender serving 12 states from coast to coast.
"We were using a true 'legacy' system that was nearly impossible to update," said Michael Pavlin, vice president at CIG Financial. "We couldn't grow our business like we knew we could, and we couldn't service loans the way we wanted to. We needed a more sophisticated and flexible system."
Since going live on January 1, CIG already sees higher efficiency. "We can now measure productivity and effectiveness like never before," said Pavlin. "The system is easy to navigate and requires fewer keystrokes to get tasks done. But it's the real-time feedback that really makes a difference. Our team likes the instant feedback because it helps them understand how they're spending their time so they can adjust for greater efficiency."
Pavlin also pointed out that most loan servicing systems are designed for the customer service and accounting teams, leaving the special groups - such as those handling bankruptcies and repossessions - to make do with using the data they can find. "NLS supports all of these groups, again increasing productivity and accountability for everyone," added Pavlin.
According to Pavlin, another benefit to NLS is the ease of making minor changes to functionality. "Most systems require a computer programmer who can write code," he said. "But Nortridge deliberately designed NLS so that someone like me can make simple changes without needing help from IT. This is an enormous benefit for us."
"It was a pleasure to work with CIG," said Greg Hindson, president and CEO of Nortridge. "They knew what they wanted and were not afraid to use NLS to its fullest capacity. The open and standard NLS back end database simplified their need for extensive reporting. We're pleased to have CIG join our family, and we look forward to helping their business grow and prosper."
CIG, headquartered in Irvine, Calif., is an indirect automobile finance company helping car dealers provide financing for their customers. CIG just celebrated 28 years of service and is currently approved and lending in 12 states. For more information, visit www.cigfinancial.com.
Nortridge Software LLC, provides lenders and loan servicers with the automation needed to more profitably originate, service, collect and report on loan portfolios. Since 1981, Nortridge has leveraged its experience in banking, lending and software development to provide clients with quality software solutions and excellent support services. Today, the Nortridge Loan System is valued by loan servicing companies representing a wide range of industries and loan portfolio sizes. The company is headquartered in Lake Forest, Calif. For more information, visit: www.nortridge.com
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