Best Practices Selecting Loan Servicing Software
Step by step guide on criteria to use when selecting new loan software.
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ConsumerFi Podcast: The Benefits of Privacy4Cars.com with CEO Andrea Amico
Joel is joined by Privacy4Cars.com founder and CEO, Andrea Amico, to break down their niche as the first and only technology company focused on identifying and resolving data privacy issues across the automotive ecosystem
ConsumerFi Podcast: Collateral Protection with Bryan Nieves of AUL
Joel is joined by Bryan Nieves, Vice President of National Accounts at AUL Corp., to discuss innovations in service contracts and warranties that have made it a powerful lender tool and new innovations in collateral loss mitigation, including ‘Unlimited Time’ and ‘Tech Only’ products.
ConsumerFi Podcast: 2021 CFPB Update with FNI Incorporated's David Bafumo
Joel sits down with FNI Incorporated President, David Bafumo, to discuss what to expect on the delinquency front as government stimulus payments dry up, the growing importance of ‘proof of income’ during the approval process, and the major points Joel discussed with CFPB representatives.
ConsumerFi Podcast: Credit Chronometer Update with Joe Cioffi of Davis + Gilbert
Joel sits down with Joe Cioffi, Chair of the Insolvency, Creditors’ Rights + Financial Products Practice Group at Davis + Gilbert, to chat about the rising regulatory focus on disparate impact lending practices, why we may be headed for a big surge in repossessions, and more!
ConsumerFi Podcast: Trends in the Wholesale Vehicle Market and the Coming 'Perfect Storm' with Black Book's Paul Machin
Joel is joined by Paul Machin, Black Book’s Director of Strategic Accounts, to talk about how the ‘K-shaped’ economic recovery, moratoriums in credit, and shortage in new and used vehicle inventory are creating a ‘Perfect Storm’ in the auto market and how to read the tea leaves to stay ahead.
NLS 5.25 New Features
NLS version 5.25 just released! Among many small updates and enhancements, there’s one new feature we want to note: archiving closed loans.
ConsumerFi Podcast: Preparing for Rough Water with Ignite Consulting's Steve Levine
Joel is joined by Ignite Consulting’s Chief Legal & Compliance Officer, Steve Levine, to discuss what’s in store on the compliance side with the new federal CFPB director nominee, how the current trend of ‘regulation by enforcement’ can cause serious challenges for lenders.
ConsumerFi Podcast: Non-Prime RV Financing with SaGo Financial's Doug Neal and Jerry Cockburn
Joel is joined by Doug Neal and Jerry Cockburn of SaGo Financial to talk about the hurdles they face as the first name in the non-prime RV loan market, its surprising differences and similarities with non-prime auto lending, and what’s in store for the RV industry as a whole in 2021 and beyond.
ConsumerFi Podcast: Prepping Your Business for Sale with Colonnade Advisors' Gina Cocking
Joel is joined by Sub Prime Auto Finance News Senior Editor, Nick Zulovich, and Colonnade Advisors CEO, Gina Cocking, for a discussion on preparing business for sale, touching on subjects like how diversification can be a double-edged sword and more.
ConsumerFi Podcast: The Future of GPS Recovery Technology with Repo America's J. Patrick Altes and PassTime GPS' Kevin Carr
Joel is joined by J. Patrick Altes, of the Repo America Podcast and Kevin Carr, SVP of Financial Services at PassTimeGPS, to discuss the evolution and future of GPS recovery technology, the importance of disclosure and how governmental changes may affect the repossession ecosystem.
ConsumerFi Podcast: Breaking Down Solutions by Text with CEO, Danny Cantrell
Joel is joined by Solutions by Text CEO, Danny Cantrell, to discuss the company’s focus on compliance, how American Idol helped inspire the idea behind the product, and how Solutions by Text can be a powerful component of the Omni Channel toolbox.
NLS 5.23 and 5.24 New Features
NLS 5.23 and 5.24 are now available - Packed with many customer-requested improvements!
ConsumerFi Podcast: Crowd Sourced Securitization with AGORA's Steve Burke
Joel is joined by NAF Executive Director, Jack Tracey, in a conversation with Steve Burke, CEO of AGORA Data, to talk about how crowd sourced securitization can create more access to capital for smaller lenders.
ConsumerFi Podcast: The State of Auto Retail with Sunrise Chevrolet's Rudy “El Patronn” Tremenio
Joel speaks with Rudy ‘El Patronn’ Tremenio, NYC auto sales legend and managing partner at Sunrise Chevrolet, to talk about his inspirational story, the new remote normal of the auto sales industry, and why you should be optimistic about 2021.
ConsumerFi Podcast: Loss Mitigation with Carissa Robb of Constant.ai
Joel is joined by Carissa Robb, President and COO of Constant.Ai, to discuss the importance of non-traditional credit attributes outside of FICO scores, how blanket policies can lead to poor forbearance decisions and a rundown of Carissa’s recent article in the Non Prime Times
ConsumerFi Podcast: The New Administration's Impact on the Auto Sales and Lending Industries with Hudson Cook's Eric Johnson
Joel is joined by Eric Johnson, Partner at Hudson Cook and National Auto Finance Board Member, to discuss his recent article “What Does a Biden/Harris Administration Mean for Auto Sales and Finance?” and how the new direction and leadership can impact the industry in 2021 and beyond.
Best Practices Selecting Loan Servicing Software
Making the right call on software to help your corporate support group run more smoothly is tough, no matter what part of the business you’re beholden to…whether it be Human Resources, Sales or Accounting.
ConsumerFi Podcast: Managing Growth and Efficiencies with Veros Credit COO, Harvey Singh
Joel is joined by the COO of Veros Credit, Harvey Singh, to discuss adjusting to staff working remotely, seizing opportunities for growth during the pandemic and engaging with the new generation of tech-savvy dealership managers
ConsumerFi Podcast: 2020 Fraud Trends with Point Predictive's Frank McKenna
Fraud expert and Chief Strategist at Point Predictive, Frank McKenna, joins Joel to talk about 2020 fraud trends including the unprecedented tax payer losses from COVID relief programs, how masks can lead to identity theft and the benefits of fraud consortiums.
Proven, Established Technology or New, Shiny Technology – What’s Better?
Sometimes the best technology is the one that has been around for decades. Greg Hindson, CEO and founder of Nortridge goes over a few choices lenders often ask.
Looking Back: NLS Highlights from 2020
As the year comes to an end, we can reflect on some of the best features we rolled out in 2020.
ConsumerFi Podcast: Recovery Industry Update with the American Recovery Association's Les McCook and Dave Kennedy
Joel is joined by two very influential voices in the recovery industry. They discuss how the ARA was created, the importance of ‘being at the table’, compliance challenges and where the recovery industry is headed.
ConsumerFi Podcast: Market Outlook with TruDecision's Daniel Parry
Joel is with Daniel Parry, President and CEO of TruDecision, to talk about the auto finance market outlook, including why it maybe premature to be worried about a recession, why dealerships might be here to stay and how the pandemic drove innovation.
ConsumerFi Podcast: Omni-Channel Regulatory Compliance with Anastasia Caton of Hudson Cook
Joel continues his Omni-Channel breakdown with Anastasia Caton of the national law firm, Hudson Cook, to talk about Omni-Channel regulatory issues, social media and app-based communications and best practices to keep yourself safe from lawsuits.
Omni-Channel Communications with Santander's Chris Mitcham and Payix's Chris Chestnut
This week, Joel is with Santander’s SVP of Service for Others, Chris Mitcham, and Payix’s Chief Executive Officer & Co-founder, Chris Chestnut , for his first of two conversations about Omni-Channel Communications and how it can improve your customer interactions.